Sometimes it can be difficult to recover the sums due to your business. You may have carried out your processes correctly and yet the money has still not arrived. The longer the debt remains unpaid, the more likely it is to turn into a ‘bad debt’, sometimes resulting in damage to your business.

This toolkit equips you with the necessary tools and information for ‘pre-legal’ and County Court debt recovery procedures. It also covers some of the most common issues encountered by debt recovery teams and offers tips on how to resolve them.

This toolkit covers:

• Pre-legal collection and negotiations
• A letter before action (LBA) checklist
• Interest and compensation costs, including an easy interest tool
• An overview of the court process and issuing court proceedings