Flint Bishop has set the bar this year. Phenomenal collections, first-class end-to-end service with supportive and knowledgeable staff. Their new in-house data analytics department has given great insight. They are now responsible for almost 40% of our yearly collections and I could not recommend Flint Bishop and their team highly enough.

Flint Bishop LLP has been a key performer on our collections framework since being awarded a position in October 2020. Their SME-focused approach combined with specialist legal recovery strategy has delivered an uplift in our recoveries and been fundamental in their service delivery success on our customer accounts. I would recommend their debt recovery service to other organisations looking to engage with a supplier who can support and enhance their collections processes.

Flint Bishop has proved to be a valuable part of our Credit Control process and their debt recovery results and returns have surpassed expectations. However, the results and returns are only a part of it, the relationship that has been built between our internal Litigation team and Flint Bishop is as solid as any I have seen between a client and external supplier.

To say Flint Bishop are experts in their field of debt recovery would be an understatement. They knew our challenges and the advice they offered has been integral in changing our debt recovery processes. As well as being competitively priced, they are highly effective, and they made an immediate impact of both our live and ceased customer accounts. The team has a passion for collecting debt and are all too aware of the challenges faced in the energy market.

We have been using Flint Bishop for over two years and are truly delighted with the level of service they have provided. They support both our debt recovery and associated litigation requirements, providing a balanced and commercial approach in terms of their advice and suggestions.

We selected Flint Bishop because of their extensive experience of recovering ‘live’ energy debt. They were able to quickly provide a tailored legal strategy and fair and transparent commercials, which allowed us to move forward with confidence. The results to date have been extremely successful and delivered over and above our revenue targets.  The team interfaces directly with our CRM system which has assisted the query management process and helped to drive positive ROI. The overall support and continuous improvements from Flint Bishop are hallmarks of the relationship to date.

CNG Ltd continues to be delighted with the level of service provided by Flint Bishop, we were given a dedicated team of legally qualified individuals, whose collection results have been outstanding and exceeded expectations whilst remaining very cost-effective.