What our clients say

We believe the best testimony of our service comes from our clients, as they have a first-hand experience of the way we work, our results and the overall professionalism of our firm.

As our debt recovery experience spans across a variety of industries and sectors, we’re confident that we can act as a seamless extension of your internal credit function.

Read our case studies outlining how we have made significant improvements for our clients.

    	
	
	

“SIG were looking to consolidate their debt collection process and chose Flint Bishop due to their strong reputation, professional proactive advice, dedicated account management, reporting capability, and of course excellent results.”

Simon Johnson
Director of UK Credit Management, SIG plc

“Flint Bishop has gone above and beyond to deliver a service which exceeds our expectations.”

Senior Debt Recovery Relationship Manager
Opus Energy

“We had a debt recovery partner in place for a number of years but were curious as to whether Flint Bishop could improve the results.  Having benchmarked Flints, we have now moved to using them as our debt recovery partner for the UK as recoveries have increased, costs have reduced and the service level has improved significantly.”

Neil Cole
UK Mail Plc

“Our experience of working with Flint Bishop has been extremely productive, with our cases handled professionally by their experienced team.

Their fast, efficient turnaround of our debts has resulted in 93.5% of cases being resolved without the requirement to progress through litigation or court, thus keeping our legal costs to a minimum.”

Alison Martin
UK Shared Services AR Manager, Marley

“CNG Ltd continues to be delighted with the level of service provided by Flint Bishop, we were given a dedicated team of legally qualified individuals, whose collection results have been outstanding and exceeded expectations whilst remaining very cost effective.”

Lynne Lishman
Credit Control Manager, CNG

“Flint Bishop has shown time and again that their dedication and effectiveness in collecting debt is of the highest quality. The Flint Bishop team is always on hand to support and offer further advice if required and they really do deliver to the highest of standards.”

Martin Foster
Credit Manager, Autoglass

“Flint Bishop have been a very welcome addition to the npower debt recovery panel. Their collections strategy is well thought-out and has produced some truly excellent results so far. The team has a solid understanding of the B2B Energy industry and really do go the extra mile, which is reflected in the results that they have achieved for us.”

Angela Dukes
Operations Manager DCA, npower Limited

“The team are always at the end of the phone when you need them and they offer a great standard of service. I would recommend them to anyone.”

Stuart Astbury
Head of Legal, Costcutter

“The early promise was that Flint Bishop would increase the collections return, this has proven more than true.  The attention to detail, care and technical ability has been excellent after they took over the work in progress. We are very pleased with the results and the ongoing care and dedication.”

Andrew Aspell
European Credit Programme Manager

“Alexandra decided to appoint Flint Bishop as our debt recovery partner due to their reputation.  We have been incredibly impressed with the results.  Not only has our Small Business debt reduced significantly over the last 2 years, but we have been able to cover all of our Legal costs with the Costs and Interest applied by Flint Bishop onto our customer debt.

They have always been willing to support and we have enjoyed high success rates in all aspects of works undertaken.  The advice that they provide us with has allowed us to make the best commercial decisions around our bad debtors.”

Sam Staniforth
Commercial and Operations Manager,  Alexandra

“As a listed company we had our panel of City firms.  I was surprised when someone suggested a Derby firm and was concerned that they might not have the resources to handle a project of this size and complexity, but Flint Bishop’s performance and service has definitely changed my view.  The sums recovered by Flint Bishop for Southern Cross have surpassed all expectations.”

Stephen J Taylor
Southern Cross Committee – Restructuring Chairman