Do you need to seek debt advice?

If you think you might need to seek debt advice, there is help available. There are numerous charities and organisations set up across the UK that exist to provide individuals who are struggling with debt, many of which offer free support and guidance.

If you seek advice from any of the organisations below and they are able to offer assistance, please let us know, as this will enable us to provide you with time to develop a plan that will work for you.

We have also listed a number of organisations that provide support for other issues including homelessness, addiction, and mental health.

Discover financial support and guidance.

Discover support for a number of other issues.

StepChange Debt Charity

The UK’s leading debt charity offering expert debt advice and fee-free debt management. Click here to visit their website.

Christians Against Poverty (CAP)

A national organisation specialising in debt counselling for people in financial difficulty. Click here to visit their website.

Citizens Advice Bureau

Online free advice to help you find a way forward, whatever the problem. Click here to visit website.

Money Advice Scotland

Providing free, practical money and debt advice to the people of Scotland. Click here to visit their website.


Offers confidential and impartial advice to help people to clear their debts, reduce spending and make the most of their income. Click here to contact them.

National Debtline

National Debtline is a debt advice service run by the Money Advice Trust. Click here to visit their website.

Debt Advice Foundation

Debt Advice Foundation is a registered national debt advice and education charity offering free, confidential support and advice to anyone worried about loans, credit and debt. Click here to visit the website.


Samaritans works to make sure there’s always someone there for anyone who needs someone. Click here to visit their website.

Rehab 4 Addiction

Rehab 4 Addiction was founded to assist those affected by substance misuse, and to support their loved ones. Click here to visit the website.


Shelter provide support for people living on the streets and for those who find themselves temporarily homeless. Visit the website for emergency support, as well as regional help and guidance.


FRANK helps you find out everything you might want to know about drugs (and some stuff you don’t). For friendly, confidential advice, Talk to FRANK.


Drinkaware offers free, confidential, accurate and consistent information and advice to callers who are concerned about their own or someone else’s drinking. Visit their website for more information.


The Mind team provides information on a range of topics including: types of mental health problems, where to get help, medication and alternative treatments. Visit their website for more information.


Cruse Bereavement Support and its counterpart Cruse Bereavement Care Scotland are the United Kingdom’s largest bereavement charity, which provide free care and bereavement counselling to people suffering from grief. Visit their website.

Contact our team

If you want to talk to one of our team members about a letter you’ve been sent, about a payment, or if you’re concerned at all about debt, you can contact us in the following ways.

Treating customers fairly is at the heart of our approach to debt services. We recognise and appreciate that we are dealing with people, and that each person is different. Our team members are always on hand to provide support and guidance, and are fully trained in dealing with matters with three key objectives in mind – Openness, Honesty, Transparency.

Give us a call on 01332 947 752.

One of our team members will be on hand to help.

When you call, it will help if you have your Flint Bishop reference number to hand.

Complete our customer contact form and we’ll get back to you.

You will need to include your Flint Bishop reference number.