Credit Management Process Review

As legal recovery specialists we understand that even the most experienced national Credit Manager will benefit from having their order-to-cash process and overall Credit Policy reviewed through ‘legal eyes’.

Our 5 minute online Credit Management Process Review is a useful tool to help you initially identify any areas in your credit management procedures that could be impacting your DSO and the frequency of bad debts arising.

You will be given a series of questions for which you will need to simply answer ‘yes’, ‘no’ or ‘don’t know’ – We will not ask you for any sensitive information.

Based on your answers, we will then e-mail you a comprehensive report with information and specific tips that you may wish to consider for improvement where necessary.

If you would like to discuss your results with one of our legal experts, then please call Peter Littlefair on 0800 044 8120 or email

You might also wish to consider the benefits of a more comprehensive on-site legal risk audit. For more details visit this link

The process review has been split into 6 key credit management areas:

1. Knowing Your Customer

2. Contracting and T&Cs

3. Credit Control

4. Debt Recovery

5. Enforcement

6. Insolvency

The team are always at the end of the phone when you need them and they offer a great standard of service. I would recommend them to anyone.

Stuart Astbury

Head of Legal, Costcutter

Flint Bishop’s fast, efficient turnaround of our debts has resulted in 93.5% of cases being resolved without the requirement to progress through litigation or court, thus keeping our legal costs to a minimum.

Alison Martin

Etex Group UK Shared Services AR Manager

The early promise was that Flint Bishop would increase the collections return, this has proven true. Attention to detail and technical ability has been excellent. We are very pleased with the results and the ongoing care and dedication

Andrew Aspell

European Credit Programme Manager

Flint Bishop have gone above and beyond to deliver a service which exceeds our expectations.

Kishan Bhatt

Opus Energy