Credit management process review

As legal recovery specialists, we understand that even the most experienced national credit manager will benefit from having their order-to-cash process reviewed through ‘legal eyes’.

Our 5-minute online credit management process review is a useful tool that will help you to initially identify any areas in your credit management procedures that could be impacting your DSO and the frequency of bad debts arising.

You will be asked a series of questions for which you will need to simply answer ‘yes’, ‘no’ or ‘don’t know’ – we will not ask you for any sensitive information.

Based on your answers, we will compile and email to you a comprehensive report with information and specific tips that you may wish to consider implementing to improve your processes.

If you would like to discuss your results with one of our legal experts, then please contact Pete Littlefair by calling 0800 044 8120 or to arrange a confidential exploratory chat.

You may also wish to consider the benefits of a more comprehensive on-site credit management legal audit.

their order-to-cash process and overall credit policy reviewed through ‘legal eyes’.

The process review has been split into 6 key credit management areas:

1. Knowing Your Customer

2. Contracting and T&Cs

3. Credit Control

4. Debt Recovery

5. Enforcement

6. Insolvency

CNG Ltd continues to be delighted with the level of service provided by Flint Bishop, we were given a dedicated team of legally qualified individuals, whose collection results have been outstanding and exceeded expectations whilst remaining very cost-effective.

Lynne Lishman

Credit Control Manager, CNG

SIG were looking to consolidate their debt collection process and chose Flint Bishop due to their strong reputation, professional proactive advice, dedicated account management, reporting capability, and of course excellent results.

Simon Johnson

Director of UK Credit Management, SIG plc

The team are always at the end of the phone when you need them and they offer a great standard of service. I would recommend them to anyone.

Stuart Astbury

Head of Legal, Costcutter

Flint Bishop’s fast, efficient turnaround of our debts has resulted in 93.5% of cases being resolved without the requirement to progress through litigation or court, thus keeping our legal costs to a minimum.

Alison Martin

Etex Group UK Shared Services AR Manager, Marley