Outsourced early collections
FB Collections is an outsourced, early arrears collections provider, offering a cost-effective solution to collect payment of your overdue invoices at a stage prior to debt recovery action.
FB Collections is an outsourced, early arrears collections provider, offering a cost-effective solution to collect payment of your overdue invoices at a stage prior to debt recovery action.
We do this either to replace or to compliment your in-house credit control and collection departments.
Our dedicated client teams are highly experienced in managing effective outbound and inbound call campaigns for large national organisations; this ensures optimal collection rates whilst your business is represented professionally and compliantly at all times.
FB Collections have invested heavily in our OFCOM approved dialler system which has been specifically designed for outsourced collections. This fundamental piece of technology ensures that your customers are always contacted compliantly and appropriately.
We will take the time to work with you in order to understand the specific outsource collection requirements of your organisation and devise a strategy that will work in coordination with your internal processes, including the timing of your dunning letters.
Many of our major debt recovery clients were acquired through a benchmarking exercise to prove the superiority of our collection results, costs and overall service levels compared to their previous provider.
For support with improving B2B collections results and costs through outsourced collections, please contact us on 01332 226 474 or complete the form below.